LiveBruceSpringsteen Customer Service
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Solutions to Common Problems
Bruce Springsteen 2023 Pre-Orders
How do I access the 12/31/80 re-release?
Why is my show taking so long?
How do I download the files I purchased?
Help with the nugster Download Manager.
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What is Live.BruceSpringsteen.net?
What's the difference between MP3, Lossless, HD, DSD, MQA formats?
How much does it cost?
How are the CDs made, packaged and sent?
Why are Lossless and HD formats more expensive than MP3?
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What is MQA?
What does the A for ‘Authenticated’ refer to?
Can I listen to nugs.net downloads in MQA on my mobile?
Can I copy shows onto my portable device?
How do I burn Live Bruce Springsteen Downloads to CD?
What are the recommended specs for enjoying Live Bruce Springsteen Downloads?
Is there a cumulative list of all the shows that I've purchased?
Where's My Download?
The show I downloaded is incomplete. Can I download again?
Why does the Download Manager pause or stop?
Why is the show I purchased not in my stash?
Why can't I login?
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Links and Software
Still need Help?
Java (for Download Manager)
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Purchases & Billing
How do I change my saved credit card or address?
Where can I see the status of my CD orders?
My credit card keeps getting denied or I cannot make a purchase. What can I do?
My credit card was billed multiple times for the same purchase. How did this happen and what can I do?
Can I make a purchase with a check/debit card/cash/money order/traveler's check/livestock/barter of labor?
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