Solutions to Common Problems
WINDOWS USERS:
Extract your FLAC files to WAV; simply drag all your FLAC files onto the FLAC front-end software and click the DECODE button.
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Fri, 28 Aug, 2015 at 4:47 PM
Every MP3 file has at least 20 milliseconds of silence at the beginning of it. Unfortunately, this part of the MP3 format and cannot be removed. Most MP3 pl...
Fri, 28 Aug, 2015 at 4:50 PM
Please make sure you have cookies enabled in Internet Explorer. Verify that your billing address matches the address your credit card statement is mailed to...
Fri, 28 Aug, 2015 at 4:51 PM
The free Bruce Springsteen MP3 download promotion for Chicago 1/19/2016, started on Sunday night 1/24/2016 and was available for 48 hours only. Unfortunatel...
Sat, 30 Sep, 2017 at 10:06 AM
Click My Account at the bottom of the page.
Fri, 28 Aug, 2015 at 4:53 PM
If your order was shipped to a US address, please use the tracking number included in your shipping confirmation email (sent from [email protected]) to loo...
Wed, 18 Nov, 2015 at 5:00 PM
Please try playing the disc in a different CD player to see if you encounter the same error. If the same error occurs on multiple CD players, please conta...
Thu, 3 Sep, 2015 at 3:09 PM
If you ordered a physical item and it's being shipped to a domestic address but the tracking seems frozen, it is not necessarily lost.
US Posta...
Wed, 16 Sep, 2015 at 3:23 PM
This error applies to Mac OS X 10.8.5 and Safari 6.2.8 when you attempt to access secure pages. This version on Mac OS X and Safari does not support our upd...
Fri, 19 Feb, 2016 at 8:24 AM